| Time | Content | Speakers / Location |
| 8.30 | Arrival, Registration and Coffee | Taking place in the Lower River Room |
| 9.20 | Delegates to take seats in the Upper River Room |
| 9.30 | Welcome and Introduction | Simon Hughes, Vice Chair BVEP |
| 9:40 | Whitehall Briefing What do the new Government priorities mean for the UK Event sector? | Stephen Darke, Head of Tourism, Department for Digital, Culture Media & Sport |
| 10:00 | The Challenge of COVID-19 What does the industry need to do to recover quickly from the Coronavirus crisis and what lessons do we need to learn to safeguard events in the future? | Shane Hannam, ibtm Judy Elvey, Cvent Sheriff Karamat, PCMA Allen Simpson, London & Partners |
| 11.00 | Coffee and Conversation | Taking place in the Lower River Room |
| 11:30 | Making UK Events GREAT How is VisitBritain working to make the UK a leading destination for business events? | Fiona Macdonald, Senior Manager Business Events, VisitBritain |
| 12.00 | The Tourism Sector Deal – What can we Deliver in the Post-Brexit Landscape? Events helped land the Governments landmark Tourism Sector Deal – but can we now deliver on it? | Joss Croft, UKInbound Kurt Jansen, Tourism Alliance Andy Lenthall, PSA Kate Nicholls, UK Hospitality |
| 13:00 | Lunch | Taking place in the Lower River Room |
| 14.15 | State of the Union A look at the business events landscape post-election and Brexit with an update from leading UK destinations | Kerrin MacPhie, MeetEngland Neil Brownlee, VisitScotland Heledd Williams, Visit Wales Tracy Halliwell MBE, London & Partners |
| 14.45 | Trends Update An overview of the latest business events industry report and the impact of culture and festival data on the sector | Dr Caroline Jackson, Events Industry Forum John Gallery, BVEP |
| 15.15 | Tea and Chat | Taking place in the Lower River Room |
| 15.45 | Talent and Skills
An update and recommendations on the Event Industry Skills Report | EIB Talent Taskforce |
| 16.00 | The Big Conversation – the Future of the UK Events Sector | Giles Smith, Deputy Director for Heritage, Tourism, and Cultural Diplomacy, Department for Digital, Culture Media & Sport |
| 16.30 | Audience Feedback | |
| 17.00 | Thank You and Close | |
| 17.00 | Drinks, Canapés and Conversation
Courtesy of The Mermaid London | Taking place in the Upper River Room |
| 18.00 | Depart | |
The Business of Events 